Mental Health Support Resources

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Everyone needs help at some point.  The following is a list of a range of links to mental health support services.


These links are part of  the resources for the program

“WORKING WELL!  Mental Health First Aid in the Workplace”


“WORKING WELL!  Mental Health First Aid in the Workplace – MASTERCLASS”

Click on headings to open link.

Please note: Links are not being maintained.



ARBOR is a free service of AnglicareWA and stands for Active Response Bereavement Outreach. It offers short-medium term counselling, referral, volunteer peer support and support groups to people who have lost loved ones to suicide.


Aust Institute of Health Welfare [AIHW]
Authoritative information and statistics to promote better health and wellbeing.

The AIHW was established as a statutory authority in 1987 by the Australian Institute of Health Act 1987 to report to the nation on the state of its health. In 1992, the role and functions of the then Australian Institute of Health were expanded to include welfare related information and statistics, making it the Australian Institute of Health and Welfare. The Act is now titled the Australian Institute of Health and Welfare Act 1987. The Act establishes the Board as the governing body, with the role and composition of the Board specified in s. 8(1) of the Act. The AIHW Board is accountable to the Parliament of Australia through the Minister for Health.

World Mental Health Day (WMHD) is a day for global mental health education, awareness and advocacy. An initiative of the World Federation for Mental Health, WMHD is an annual program held on 10 October 2013 to raise public awareness of mental health issues worldwide.

This year in Australia, WMHD has three objectives:
• Encourage help seeking behaviour
• Reduce the stigma associated with mental illness
• Foster connectivity throughout communities


Australian Drug Information Network [ADIN]

The Australian Drug Information Network (ADIN) is Australia’s leading alcohol and drug search directory. Here you will find reliable information on alcohol, other drugs and mental health, with links to treatment services, research, statistics, guidelines, journals, policy, campaigns, events, curriculum, professional development opportunities and more.

Every website in our directory has been through a formal quality review process to give you the best search results. For more than a decade we have been reviewing comprehensive and relevant alcohol and drug information.
As an alcohol and drug information service of the Australian Drug Foundation, ADIN shares reliable news and information about alcohol and other drugs.
ADIN is especially for:
• health professionals
• educators
• researchers
• parents
• students
• people who use alcohol and other drugs, and their friends and families
• Aboriginal and Torres Strait Islander people
• people from diverse cultural backgrounds
• people living in rural and remote locations.

ADIN is  funded by the Australian Government Department of Health and Ageing as part of the National Drug Strategy managed by the Australian Drug Foundation, a HealthInsite information partner compliant with the Health on the Net Foundation Code of Conduct (HONcode).


beyond blue

beyondblue is working to reduce the impact of depression and anxiety in the community by raising awareness and understanding, empowering people to seek help, and supporting recovery, management and resilience. beyondblue was established in the Australian context of the World Health Organization’s projections of an increasing global burden caused by depression. Depression is the leading cause of disability worldwide and is predicted to be the leading cause of burden of disease by 2030, ahead of heart disease.
beyondblue is an independent, not-for-profit organisation supported by the Federal Government and every State and Territory Government in Australia. The Movember Foundation has also become an important partner in raising awareness about men’s mental health. beyondblue is supported by the Australian Federal Government and every State and Territory Government in Australia. beyondblue also receives financial support, donations and in-kind support from numerous individuals, corporate and non-government organisations.


Bursting the Bubble

A great website for children and adolescents to go to and complete easy checklists that help them work out if what is happening in their family is ok.   It provides information about what to do if someone in the family is hurting or abusing another member.  The Bursting the Bubble website was developed by DVRCV, with support from Victorian Government.  This website won an Australian Crime and Violence Prevention Award in 2005.


Centre for Clinical Interventions

The Centre for Clinical Interventions (CCI) is a specialist state-wide program that is administered through North Metropolitan Health Services in Western Australia. We conduct clinically applied psychosocial research and provide training and supervision for various psychological interventions. We also offer a clinical service for adults suffering from anxiety, mood and eating disorders.


Dept of Veteran’s Affairs    +   at ease

At Ease can help veterans, ADF personnel, and family members identify the symptoms of not coping. It’s not unusual to experience sadness, distress or anger after deployment. When you need to reach out, seek treatment or identify effective ways to move forward, At Ease can provide tips, treatment options & resources. At Ease also has clinical resources for health professionals who may be treating members of the veteran & defence community.


Child Family Community Australia (CFCA)

Part of the Australian Institute of Family Studies, the Child Family Community Australia (CFCA) is an information exchange for practitioners, policy makers, service providers and researchers working with children, families and communities. CFCA is funded by the Australian Government through the Department of Social Services.

The CFCA information exchange produces a number of publications including long papers, resource sheets and practice guides, which are published electronically and are free to access.  Its goal is to  be a primary source of quality, evidence-based information, resources and interactive support for professionals in the child, family and community welfare sectors.

Disclosures – There is a specific section on responding to children and young people’s disclosures.

Domestic and Family Violence

Victorian website – The Domestic Violence and Incest Resource Centre has a great deal of information on domestic violence and incest, including quizzes, research publications, resources, services and a comprehensive list of links to national and international related sites.

Dating – Includes a section for young people and dating.
National Services


Find the resource that best suits you.   Australia has great mental health services and resources, but it can be tough finding the ones that suit you best. We’ve made your search easier by hand-picking resources from publicly funded providers.  Online resources can be convenient, private and effective — and many are completely free! Not only can you find websites with solid information and advice, but you can also use apps and programs to build skills and track progress, share stories in online forums, and get confidential support through phone, email, and chat services.



Heads Up is all about giving individuals and businesses the tools to create more mentally healthy workplaces.  Developed by the Mentally Healthy Workplace Alliance and beyondblue, Heads Up has a workplace focus encouraging everyone in the workplace to play their part in creating a mentally healthy working environment, take care of their own mental health, and look out for their colleagues.  The website provides a wide range of resources, information and advice for individuals and organisations – all of which are designed to offer simple, practical and, importantly, achievable guidance.   There is also an interactive tool to create an action plan that’s tailored for your business which helps to define and prioritise goals, identify risk areas and take a step-by-step approach to creating a mentally healthy workplace.  The Mentally Healthy Workplace Alliance was established by the National Mental Health Commission.

Helpful section on stigma: The fear of speaking up about mental health conditions at work



Headspace is the National Youth Mental Health Foundation. We help young people who are going through a tough time.

Looking for someone to talk to? If you’re 12-25, you can get health advice, support and information from headspace. With 55 centres all around Australia, headspace can help you with:

• General health
• Mental health and counselling
• Education, employment and other services
• Alcohol and other drug services.

So we’re here for you if you:

• are feeling down, stressed or can’t stop worrying
• haven’t felt like yourself for a long time
• can’t deal with school or finding it difficult to concentrate
• are feeling sick or worried about your health
• want to cut down on your drinking or drug use
• want to talk about sexuality, identity or relationships
• are having difficulties with friendships
• have sexual health issues or want to find out about contraception
• are being bullied, hurt or harassed
• are worried about work or study or if you’re having money trouble

Headspace was established and funded by the Commonwealth Government of Australia in 2006.


Job Access

JobAccess is a free information and advice service about the employment of people with disability. JobAccess helps people with disability, employers, service providers and the community to access information about services, financial assistance and workplace solutions. You can find useful information about reasonable adjustments, disclosure of disability, disability employment case studies, tools and checklists.



Kids Helpline is Australia’s only free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25.

Kids Helpline officially opened on 25 March, 1991. More than 3,200 young people called the first day, and despite a number of hitches 122,000 calls were logged in the first 17 days. Kids Helpline expanded state by state across Australia, and became a national service in 1993. Email counselling started in 1999 and the web counselling service was launched in May 2000. Since 1991, Kids Helpline has answered more than 6 million telephone calls and online contacts. Kids Helpline is a part of BoysTown – a charity established by the De La Salle Brothers.



Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services.
Somewhere in Australia there is a new call to Lifeline every minute. People call Lifeline’s 24 hour crisis line 13 11 14 about:
• Suicidal thoughts or attempts
• Personal crisis
• Anxiety
• Depression
• Loneliness
• Abuse and trauma
• Stresses from work, family or society
• Self-help information for friends and family
Lifeline is a national charity and relies on community support.



Life in Mind

Life in Mind is a new national initiative that will connect Australian suicide prevention services and programs to each other and the community, by providing a digital platform for knowledge exchange around suicide prevention activities in Australia.


Mental Health Council of Australia

Established in 1997, the Mental Health Council of Australia (MHCA) is the peak, national non-government organisation representing and promoting the interests of the Australian mental health sector, committed to achieving better mental health for all Australians.
MHCA Members include national organisations representing consumers, carers, special needs groups, clinical service providers, public and private mental health service providers, researchers and state/territory community mental health peak bodies.
The MHCA aims to promote mentally healthy communities, educate Australians on mental health issues, conduct research into mental health issues and reform Australia’s mental health system.


Mental Health Emergency Response Line

Psychiatric emergency assessment & advisory service to assist mental health clients & their carers. During business hours Monday to Friday callers will be referred to their local mental health service.  Location: Perth WA 6000

1300 555 788 (Perth Region)

1800 676 822 (Peel Region)


Mental Health First Aid Australia

Mental Health First Aid TM (MHFA) Australia is a national not-for-profit health promotion charity focused on mental health training and research. The MHFA program was founded in Australia in 2000 by Betty Kitchener OAM and Professor Tony Jorm. Since this time, the training has spread to every state and territory in Australia and internationally, currently to 21 other countries.
MHFA Australia operates under the governance of a Board of Directors. MHFA Australia derives funding from government and philanthropic grants, public donations and through its training programs.


Useful guidelines

Guidelines in the following areas have been developed, and are available for free download below:


Mental Health Professionals Network [MHPN]

The Mental Health Professionals Network (MHPN) establishes and supports interdisciplinary mental health networks across Australia. These locally driven networks aim to improve consumer outcomes by promoting collaborative practice and peer support amongst clinicians and service providers who are providing treatment to people with mental health issues.
In July 2006, the Council of Australian Governments (COAG) endorsed a National Action Plan on Mental Health which provides a strategic framework emphasising coordination and collaboration between government, private and non-government providers. Under the Plan, the Australian Government is providing $1.9 billion over 5 years to implement initiatives to improve services for people with a mental health disorder, their families and carers.  The Better Access to Psychiatrists, Psychologists and General Practitioners through the Medicare Benefits Schedule (Better Access) Initiative aims to support increased access to mental health services through the introduction of Medicare Benefits Schedule (MBS) items that allow coordinated and more affordable mental health care for the community. These new MBS funded services promote a collaborative approach to mental health care with GPs encouraged to liaise with psychiatrists, paediatricians and allied mental health professionals to increase the availability of care.



MindMatters is about young people; their health and wellbeing. It helps schools to support young people to achieve their goals, build relationships and cope with challenges.  The Australian Government Department of Health commissioned beyondblue to redevelop MindMatters so that it will continue to be a valuable, cutting-edge resource for schools. 2014 will see the roll-out of the new MindMatters framework into schools nationally.  Principals Australia Institute will remain an integral part of the new MindMatters framework.



The MindSpot Clinic is a free service for Australian adults with stress, worry, anxiety, low mood or depression. It provides mental health Screening Assessments, Treatment Courses or help people find local services that can help.   The treatment courses used at the MindSpot Clinic were carefully developed and tested in clinical trials at the eCentreClinic, Centre for Emotional Health, Macquarie University, Sydney. Thousands of people have benefited from these treatments.


Reachout is Australia’s leading online youth mental health service. It’s the perfect place to start if you’re not sure where to look. Every year it helps hundreds of thousands of young Australians with information support and stories on everything from finding your motivation, through to getting through really tough times.
With a mobile-friendly site and forums, you can access help, info and support no matter where you are. Everything on is created with experts and young people, so you can be sure to find stuff that’s not only evidence-based, but is also relevant to you. It’s got tools and tips to make everyday life just a little easier, and if you can’t get the help you need on, we have links to a number of other great services that exist for young people in Australia. is an initiative of the Inspire Foundation, an Australian non-profit with a mission to help young people lead happier lives. Inspire exists because mental health difficulties are one of the biggest challenges of our time: one in four young people will have a mental disorder, and suicide is the leading cause of death for young people aged 15-24 in Australia.

Reachout also has dedicated information relating to self-harm.



SANE Australia is a national charity helping all Australians affected by mental illness lead a better life – through campaigning, education and research.
SANE conducts innovative programs and campaigns to improve the lives of people living with mental illness, their family and friends. It also operates a busy Helpline and website, which have thousands of contacts each year from around Australia.
Headed by Jack Heath, SANE is a leading independent NGO campaigning for the one in five Australians affected by mental illness every year. SANE relies exclusively on donations and grants to achieve its goals and receives no ongoing government funding so every dollar counts. Find out more about supporting SANE. Donations are tax deductible.


Suicide Callback Service

The Suicide Call Back Service is a 24-hour, nationwide service that provides telephone and online counselling to people 15 years and over who fit one of the following categories:
• People who are suicidal
• People caring for someone who is suicidal
• People bereaved by suicide
• Health professionals supporting people affected by suicide.
The Suicide Call Back Service is especially suited to people who are geographically or emotionally isolated.
Funding is from the Dept of heath + charities


WA Assoc for Mental Health  [WAAMH]

The Western Australian Association for Mental Health (WAAMH) is the peak body of the community-managed mental health sector in Western Australia, with more than 100 organisational and individual members.
Community-managed organisations provide a critical network of services that support people affected by mental illness and their families, and help them live valued lives in their community.
WAAMH has been engaged in the mental health sector for more than 50 years. We advocate for effective public policy on mental health issues, deliver workforce training and sector development, and promote positive attitudes to mental health and recovery.


World Federation for Mental Health

WFMH is an international membership organization founded in 1948 to advance, among all peoples and nations, the prevention of mental and emotional disorders, the proper treatment and care of those with such disorders, and the promotion of mental health. The Federation, through its members and contacts in more than 100 countries on six continents, has responded to international mental health crises through its role as the only worldwide grassroots advocacy and public education organization in the mental health field. Its organizational and individual membership includes mental health workers of all disciplines, consumers of mental health services, family members, and concerned citizens. The organization’s broad and diverse membership makes possible collaboration among governments and non-governmental organizations to advance the cause of mental health services, research, and policy advocacy worldwide.