Our clients span commerce and industry, education and government. Our clients are all interested in improving outcomes through changes in performance.

  • Commerce & Industry
  • Education
  • Government & Statutory Bodies

Our clients include corporate giants such as National Australia Bank and Coles Group Ltd; entrepreneurial, high growth firms such as Bakers Delight and National Rural Independents; non-profits such as the Institute of Chartered Accountants, the Real Estate Institute of Western Australia, and the Law Society of Western Australia. In the public sector we’ve worked with government and statutory bodies including the Australian Taxation Office, Department of Housing and Works, and the Department of Commerce among scores of others.

What our clients say about us


“Thank you for delivering an excellent program. You not only provided us with practical knowledge and techniques about dealing with difficult people, but you also entertained with your humorous and professional delivery. I was especially impressed by the way you ensured that the program was relevant to Westnet Employment Services. The pre- and post- test results of program effectiveness were also much appreciated. The results show that everyone found the seminar to be very useful in helping us to deal with difficult people.”

— Cheryl Yeo, Employment Coordinator
Westnet Employment Services


“Our delegates gained valuable insight and practical strategies from your presentation and this knowledge will greatly assist them in dealing with difficult behaviour often incurred in their professional lives. Delegates enjoyed the fun way in which the subject was presented and were impressed with your simple, yet effective approach to anger diffusion known as the LASSIE technique.”

— Karen Richardson, President
Strata Titles Institute of Western Australia Inc


“As usual, our evaluations revealed that the overall rating for your program was 9.4 out of 10. Furthermore, here are some comments selected at random from the evaluation summary:

  • One of the best I have attended. Great presentation, not boring.
  • What an excellent program. I have learned so much today. It is the best program I have ever taken.
  • Great activities. A lot of information covered.
  • I was very happy with the program, as it can be used on a day to day basis anywhere”.

— Allan Wilkerson
Dept of Housing & Works