One of the most popular segments of the conference

“Thank you for addressing the registrar’s conference.  

The survey sheets showed strong support for your presentation as being one of the most popular segments of the conference.  You had many of the registrars conversing as to what colour they were.”

Very successful seminar!

“On behalf the legal management and development committee, sincere thanks for your giving this very successful seminar.”

Presenter ratings:
*  Knowledge of subject – 90% rated as excellent
*  Presentation skills – holding attention – 87% rated as excellent
*  Appropriate level – 85% rated as above-average/excellent

9.4/10  Excellent course!

“As usual, our evaluations revealed that the overall rating for your course was 9.4/10. Your courses have regularly rated upwards of 8.5 in the past.”

Furthermore, here are some comments selected at random from the evaluation summary:
*  One of the best I have attended. Great presentation, not boring.
*  Great activities. A lot of information covered.
*  Well done. The booklet that we got from you, gave us all a lot of information.
*  What an excellent course. I have learnt so much today. It is the best course I have ever taken.
*  I was very happy with the course, as it can be used on a day-to-day basis anywhere.

Practical plus safe environment to explore

“Thank you for delivering the “How to Handle Difficult Conversations” program. You not only provided us with practical knowledge and techniques on tackling those conversations head-on in the future but you also provided a safe, trusting environment where staff were able to explore their feelings and behaviours without judgement.”

Some of the feedback comments from staff who attended were:
*  I think it was great. It helped me to plan what or which way I should approach the conversation to resolve it asap;
*  The course taught me the reasons behind having difficult conversations – some of them might be fear of bad outcome or unhappy emotions due to past experience. The goal is to think positive or at least be neutral when facing another party in a “difficult” or important conversation; and
*  Tracey has taught me so much in the 3 sessions we had with her. I now know not to let something build within and if I have something to say it’s better to first write it down and then speak with the person rather than say nothing.

Brought about an immediate improvement

“It can be hard work, you won’t get away with much, if anything, but it can also be fun, and if you are willing to put in the hard work and accept the feedback, the results are guaranteed. Working with Tracey has been invaluable for me.  The feedback during the coaching sessions has been specific and implementation of the recommended changes brought about an immediate improvement in the area we were working on.  The plan and objectives are clear, and with Tracey’s help the journey of change is enjoyable and taking place at the right pace.”

 Overwhelmingly positive feedback

“Thank you for your keynote, “Managing Stress and Preventing Burnout” at our recent staff conference.  Feedback from delegates has been overwhelmingly positive with most of them rating your session as “excellent”.  The positive feedback received is directly related to the energy, humour and knowledge that you displayed.  Importantly, delegates were left with a powerful message regarding stress and burnout.  Tracey, I have no hesitation in recommending your services.  I look forward to seeing you at our Canberra conference.”

We could be candidates for abdominal hernias from laughing

“Thank you for your superb leadership of the professional development day conduct for curriculum and team leaders at Eastern Goldfields Senior High School.

This group comprises very mature, well experienced and dedicated professionals who would be very quick to show any disapproval of a professional development if it was not conducted with benefits of the recipients.  We were greatly appreciative of her efforts as she led through a course which was relevant, humorous, engaging, reality, stimulating and allowed us to move with her over our journey of the demands of leadership.  Tracey used humour with the group constantly with was a non-threatening explanation of our own victories and failures which we endure as leaders.  In fact, during some of the segments we “older teachers” felt we could be candidates for abdominal hernias from laughing!

We want you back to take our staff through this program and one could not have a high recommendation than this.”

Helped me achieve a most important goal

“What a pleasure it was to have you facilitate our workshop last Friday. Your enthusiasm and positive outlook was most infectious with all the staff.

The knowledge and skills that you displayed in pass along have already been evident in our workplace.  Staff are responding well to each other and are now willing to contribute to the creation of a happy, positive and forward-looking working environment.

Your wonderful input has helped me to achieve a most important goal.  I’m very grateful for your assistance and I look forward to working with you in the future.  Thank you for your work.”