About Tracey McGrath

Tracey McGrath helps individuals and organisations increase their effectiveness.

Entertaining and knowledgeable, Tracey mentions the unmentionable in a way that allows people to laugh, get the point, and move forward.

Whether working independently or as part of a consortium, Tracey’s focus is on identifying and resolving the genuine cause of the problem rather than expending energy trying to resolve a symptom.

Tracey is broadly credentialed. A practising psychologist; she also has business acumen and understands economic imperatives; she has served for ten years on the governing council of Polytechnic West, the largest VET provider in Western Australia;  has featured in print, radio and television; is the only Australian to receive a WOW! Award for displaying excellence in customer service (The first one conferred internationally); and was one of only two Australian delegates to attend the original conference on emotional intelligence – the “Nexus International Conference on Emotional Intelligence” in San Francisco in 2000.

Tracey’s clients span commerce and industry, government and education. Her experience makes her relevant to any organisation needing to achieve outcomes through their people.

Professional speaker and consultant Tracey McGrath of International Pty Ltd, from Perth Western Australia, is the first business person in Australia to receive The WOW! Award for outstanding customer service.”

“The WOW! Awards have until now been restricted to businesses in the United Kingdom. But when the creator of The WOW! Awards Derek Williams visited Perth, he was particularly impressed with the levels of customer service that he found here. “When I received this nomination for Tracey McGrath I was delighted to organise this first Australian award,” said Williams.

Derek Williams | Wow Awards, UK