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If you want productivity and success, then you have to resolve your people problems!

In truth, people are the ‘only game in town’ since you can have the world’s best location, systems, product or marketing, but if your people are not working well, then neither is your organisation.

People make or break workplaces

They make the decisions that determine the success of your organisation’s future.


  • design, use, or ignore and abuse the systems and technology aimed at achieving your organisational outcomes.
  • determine whether your clients love or loath dealing with you.
  • decide whether to use their innovation to create or kill your business objectives.
  • affect and influence the culture which then builds or destroys engagement, morale and retention.
  • make or break your organisationand sometimes your heart!


Tracey McGrath’s expertise revolves around solutions to interpersonal workplace problems;

  • Are your managers reluctant to tackle conflict and/or difficult conversations?
  • Are staff actively competing rather than cooperating?
  • Do you have key people exhibiting poor emotional intelligence and being insensitive to the needs of others?  
  • Do you lose too many hours dealing with complaints or Ministerials?
  • Is there evidence of anxiety, stress and burnout (all exorbitant compensation costs) rather than of confident, resilient  staff?
  • Is there infighting rather than teamwork?
  • Are your people actively resisting change?
  • Would you like your people to think more effectively – not personalising, grudge holding or staying entrenched in negativity?
  • Would you love to see the end of passive-aggressive behaviour?
  • Do you dread coming to work?

TMI can help!

Tracey McGrath is about increasing desired behaviour and reducing the negative.  We are all about people ‘wanting‘ to come to work.

TMI can help you with increasing;

  • productivity
  • cooperation (reducing conflict and competition)
  • communication (including talking about poor performance and other problem behaviours)
  • and effectiveness via an increased willingness to question existing modes of operation and develop innovative solutions through reduced defensiveness and fear of criticism.

Who needs help to improve?

Tracey McGrath is passionate about helping you resolve your people problems.  Whether the problem is …

  • your colleagues,
  • your clients, or
  • You!