9.0 out of 10

David Gorman Ministry of Housing November 14, 1999

Dear Tracey

“Dealing with the behaviour of difficult people”

I’d like to take the time to let you know the general feedback received from last week’s course.

The overall rating from all attendees, averaged at nine point 0/10. An excellent result!  Comments were uniformly positive and several expressed disappointment that the course ended at noon, as they were enjoying it so much. The highest scoring aspects of the course were related to your delivery style and ability to include all, in the group discussion. Tracey, it is difficult to find any points to criticise, the attendees expectations were definitely exceeded.

 
 

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