I wish to provide you with some feedback on the “Dealing with the Behaviour of Difficult People” course you presented.

As usual, our evaluations revealed that the overall rating for your course was 9.4/10. Your courses have regularly rated upwards of 8.5 in the past.

Furthermore, here are some comments selected at random from the evaluation summary:

  • One of the best I have attended. Great presentation, not boring.
  • Great activities. A lot of information covered.
  • Well done. The booklet that we got from you, gave us all a lot of information.
  • What an excellent course. I have learnt so much today. It is the best course I have ever taken.
  • I was very happy with the course, as it can be used on a day-to-day basis anywhere.

Alan Wilkerson Ministry of Housing March 26, 2001

 
 

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